The Official Airport Assistance Network of the World Airports
Amsterdam Airport Schiphol — known to most simply as Schiphol, its actual name — is the major hub for KLM and one of the busiest airports in Europe, yet it manages to feel genuinely navigable thanks to a single-terminal design split into three departure halls. There are no shuttle buses between terminals here, because there aren't separate terminals to shuttle between — once you're in, you're in, and Schiphol Plaza at the centre serves as the hub connecting everything. Seven piers (B, C, D, E, F, G, and H/M) branch out from there, with Pier D — the largest and most complex — spanning two levels split between non-Schengen and Schengen gates, so it's worth double-checking which level your gate is on. The airport is investing heavily in its lounges and dining right now: Lounge 1 was recently revamped with new restaurants, and American Express is bringing its first Centurion Lounge outside the US here later in 2026. Airport Assist makes sure you experience Schiphol's considerable charms without losing time working out the layout.
We offer services that will help you have a seamless experience through the airport; from the time you step in till you are ready to leave. These services enable you to save time that would have otherwise been spent waiting in long lines, finding your way through major airports, or trying to overcome the language barrier. Travel the way that you deserve to - in comfort.
Experience a fast and smooth journey from check in to boarding.
Our airport concierge will ensure you do not spend time in the airport longer than necessary.
Have a stress-free transfer no matter how small a window.
Your needs are important to us as well, we ensure you have an efficient and tireless experience.
AirportAssist.com is for everyone who wants to have a seamless experience at the airport. You could be an individual business traveler, a family with an infant or travelers who are elderly or are differently abled. We are at your service!
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Airport assistance for regular passengers, mom traveling alone with kids, large groups, or travelers with special needs.
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